CollegeLife Privacy Policy

1. Information We Collect

We collect information necessary to provide a trusted student marketplace and wallet experience.

1.1 Information You Provide

When you create an account or use the app, we may collect:

• Full name
• Email address
• Student number
• Campus or institution
• Profile information you choose to provide
• Listings, messages, and transaction details

1.2 Financial Information

For wallet and payment functionality:

• Transaction history (amounts, sender, receiver)
• Wallet balance data

Note: CollegeLife does not store sensitive card or banking credentials directly. Payments may be processed through third-party providers.

1.3 Automatically Collected Information

We may collect:

• Device information (device type, operating system)
• IP address
• Usage data (pages visited, actions taken)
• Log data for performance and debugging

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Verify your student identity
• Enable buying, selling, and payments
• Facilitate communication between users
• Maintain transaction records
• Improve app performance and user experience
• Detect, prevent, and address fraud or abuse
• Comply with legal obligations

3. Sharing of Information

We do not sell your personal information.

We may share information in the following cases:

3.1 With Other Users

• Your name and profile details may be visible when you create listings or transact
• This is necessary to build trust in the marketplace

3.2 With Service Providers

We may share limited data with third-party providers for:

• Payment processing
• Hosting and infrastructure
• Analytics and performance monitoring

These providers are required to protect your information.

3.3 Legal Requirements

We may disclose your information if required to:

• Comply with applicable laws or regulations
• Respond to lawful requests by authorities
• Protect the rights, safety, and integrity of CollegeLife and its users

4. Data Security

We take reasonable technical and organizational measures to protect your information, including:

• Secure authentication systems
• Encrypted data transmission (HTTPS)
• Access controls and monitoring

However, no system is completely secure. You use the platform at your own risk.

5. Data Retention

We retain your information:

• For as long as your account is active
• As necessary to provide services
• To comply with legal and regulatory obligations

You may request deletion of your account at any time.

6. Your Rights

In accordance with applicable data protection laws, including the Protection of Personal Information Act (POPIA), you have the right to:

• Access your personal information
• Request correction or updates
• Request deletion of your data
• Object to certain processing activities

To exercise these rights, contact us at: legal@collegelife.co.za

7. Cookies and Tracking

CollegeLife may use cookies or similar technologies to:

• Maintain sessions
• Improve functionality
• Analyze usage

You can control cookie settings through your browser.

8. Third-Party Services

CollegeLife may integrate with third-party services (e.g., payment providers). These services operate under their own privacy policies, and we are not responsible for their practices.

9. Children's Privacy

CollegeLife is intended for students. We do not knowingly collect data from individuals under the age of 16 without appropriate consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

• Email: legal@collegelife.co.za
• Company: CollegeLife (Pty) Ltd
• Location: South Africa